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How We Handle Your Information

We collect what we need to verify your account, process bKash, Nagad and Rocket transfers, and keep the casino secure.

Account verificationPayment processingSecurity logsCookie preferencesAccess requests
cb6 How We Handle Your Information
HOW WE PROTECT IT

Data Handling and Security

We encrypt account credentials and payment details in transit and at rest. Login sessions expire after thirty minutes of inactivity, and withdrawal approvals require a fresh OTP sent to your registered mobile. Cookie data lives in your browser and session logs stay on our servers; neither leaves our infrastructure except to our payment processor when you trigger a bKash, Nagad or Rocket transfer.

What We Collect

Account registration asks for name, mobile number and date of birth. Payment flows capture the sender wallet number and amount. Session logs record your IP, device type, browser and the pages you visit inside the lobby so we can troubleshoot login issues and detect duplicate accounts.

Why We Need It

Your mobile number verifies withdrawal OTPs. Payment details let us match incoming bKash, Nagad, Rocket transfers to your wallet balance. Device and IP logs help us block fraud, spot account sharing, and keep session security tight across the live casino and slot rooms.

How Long We Keep It

Active account data stays until you request closure. After closure we archive transaction records for the period required by financial record-keeping rules, then strip personal identifiers. Session cookies expire when you log out or after thirty minutes idle; analytics cookies last ninety days unless you opt out.

Your Rights

You can request a copy of your data, ask us to correct errors, or request deletion where local law allows. Contact support via live chat or email with your registered mobile number and we'll verify your identity, then process the request within five business days.

POLICY CONTACT

How to Reach Us About Privacy

If you want to see what data we hold, ask us to update something, or request deletion, contact our support team. They handle privacy requests alongside account and payment queries. Response time is usually within one business day for straightforward requests; data exports and deletion reviews can take up to five business days depending on the scope.

Live Chat Open the chat widget in the lobby footer and tell the agent you have a privacy or data question. They'll either answer directly or escalate to our compliance team. Chat runs every day and handles most requests in one session.
Email Support Send your request to the support address shown in the account dashboard. Include your registered mobile number so we can verify it's you. We reply with next steps or a timeline, usually within 24 hours of receiving your message.
Account Dashboard Log in and go to Settings, then Privacy Controls. You can review what cookies are active, toggle analytics tracking, and download a summary of your recent account activity. For full data exports or deletion requests, use chat or email.

Common Privacy Questions

We ask for your name, mobile number and date of birth at sign-up so we can verify you're eligible under local regulation. That mobile number also receives the OTP codes we send for withdrawal approvals and password resets.

No. You enter your PIN inside the bKash, Nagad or Rocket app on your own device. We only see the sender account number and the amount once the payment clears, so we can credit your cb6 wallet with the correct balance.

Log in, go to Settings, then Privacy Controls. Toggle analytics tracking to off. The lobby will still use session cookies so you stay logged in, but we'll stop recording which games you open and how long you play.

Yes. Contact support via live chat or email and ask for a data export. We'll verify your identity with your registered mobile number, then send a file with your account history, transaction log and session records within five business days.

We archive transaction records for the period required by financial rules, then delete personal identifiers like your name and mobile number. Session logs and cookie data are removed immediately when the account closes, and you're logged out across all devices.

We share transaction records with our payment processor so deposits and withdrawals clear correctly. We'll also respond to lawful requests from Bangladesh authorities where required by local regulation. We do not sell or rent your data to marketing companies or third-party advertisers.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.